Customer-Focused
Solutions


Over a decade
performance in
outsourcing excellence.

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Your
Business,
Elevated

OUR SERVICES

Customer Service to
Recovery, All in One Partner

To fully satisfy our client, we provide a wide range of services
that meet their needs. The services we offer can take a debt
from frame to server delinquency and ensure you can
concentrate on your core business.

We offer a wide range of services tailored to meet our clients'
needs, ensuring quality, efficiency and exceptional results.

Customer-Focused
Solutions


Over a decade
performance in
outsourcing excellence.

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Head Image 1

Your
Business,
Elevated

Because every customer interaction matters

Customer
Solutions

We deliver personalized, people-first services that
strengthen customer relationships, enhance
satisfaction and build lasting loyalty across every
interaction.

We deliver personalized, people-first services that strengthen customer relationships, enhance satisfaction and build lasting loyalty across every interaction.


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Omnicare
Customer
Service Plus
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Messengerial & Pick-Up Works
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Service
Fulfillment


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Omnicare Customer Service Plus
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Messengerial & Pick-Up Works
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Service Fulfillment



Where efficiency meets excellence

Business
Operations

Our expert teams streamline your operations,
ensuring secure, efficient and scalable processes
that empower your business to run smoothly and
adapt to evolving demands.

Our expert teams streamline your operations, ensuring secure, efficient and scalable processes that empower your business to run smoothly and adapt to evolving demands.


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RGS
Billing & Receivables Management
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Risk Management
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Fraud Management
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RGS HR Management


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RGS Billing &
Receivables Management
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Risk Management
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Fraud Management
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RGS HR Management



Creative, data-driven tools for a digital world

Tech & Media
Services

We combine cutting-edge technology and creative
strategies to craft data-driven solutions that amplify
your brand, drive digital engagement and fuel
innovation.

We combine cutting-edge technology and creative strategies to craft data-driven solutions that amplify your brand, drive digital engagement and fuel innovation.


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RGS
Technologies
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RGS Media &
Events


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RGS Technologies
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RGS Media & Events




Frequently Asked Questions


Find answers to common questions about our services below.


Customer Solutions
Business Operations
Tech & Media Services

What channels does RGS Omnicare Customer Service Plus support
We support phone, email, live chat, social media, and SMS. This ensures your customers can reach you through their preferred channel. We provide a seamless, consistent experience across all platforms.

How do you ensure high customer satisfaction?
We combine expert agent training with ongoing performance monitoring. Our teams use personalized communication strategies tailored to each customer. This helps us consistently deliver excellent service outcomes.

How is onboarding assistance customized?
We design onboarding workflows based on your products and customer needs. Our step-by-step guidance ensures a smooth, hassle-free setup process. We also provide continued support to ensure successful activation.