100%
Filipino-Owned
WHO WE ARE
Pinoy Pride!
Solely Filipino Owned
RGS Global Solutions is a 100% Filipino-owned outsourcing provider delivering expert support in customer care, risk control, and receivables.
100%
Filipino-Owned
Leading the BPO Industry with Heart and Expertise
RGS is built by people who are at the forefront of the BPO industry, capable of infusing operational excellence, analytics, and systems and process innovations that help businesses redefine their customers’ experiences.
We provide exceptional customer care and deliver personalized solutions using our top notch technologies built around your business’ unique and specific requirements.
For 13 years, RGS has been a leading Filipino-owned BPO, powered by 3,000 professionals and driven by innovation, excellence, and delivering world-class outsourcing solutions.
Together, we strive
for even greater
success.
Ultimately, it is us that we bring to the table. RGS’s core values of Simple (mas simple), Compassionate (may puso), Kind and humane (maka-tao), Strong (matatag) and reliable (Maasahan) to be the main core of our successful and long-term engagements.
Our people take full ownership of our clients’ business objectives and this approach has helped us achieve our partners’ dreams for them, through the most effective means, at the most minimal costs.
OUR
VISION
To continue delivering exemplary service to our valued partners through proven strategies while upholding our core objectives for our clients, company, and team.
OUR
MISSION
Build lasting client relationships, adapt to evolving needs, enhance services, and foster open communication for peak performance.
Why Choose Us?
At RGS Global Solutions, we don’t just deliver services — we deliver results. With over 12 years of experience, we’ve become the trusted partner for companies across industries, thanks to:
Unmatched Expertise
With over 12 years in the industry, RGS delivers reliable and effective outsourcing solutions across sectors.
Innovation at Every Step
We leverage cutting-edge tools like AI, omni-channel platforms, and real-time analytics to enhance performance.
Award-Winning Performance
Our track record of industry awards reflects our consistent drive for outstanding results.
Nationwide Reach, Filipino Pride
As the first and only 100% Filipino-owned IBPAP member, we proudly serve clients nationwide.
Client-Centric Approach
We provide tailored strategies designed to meet the unique goals and challenges of each partner.
Commitment to People and Partnerships
Our passionate, highly trained professionals are committed to delivering success at every level.
Our Nationwide Footprint
RGS Global Solutions proudly spans the entire Philippines, serving clients and customers from Luzon to Visayas to Mindanao.
Industries We Serve
We serve a diverse range of industries, delivering tailored outsourcing solutions that drive success, efficiency, and innovation for every client we partner with.
Government
Efficient, secure support for public service delivery.
Banking and Finance
Trusted by institutions to protect and grow value.
Automotive
Driving customer loyalty and operational speed.
Real Estate
Powering property solutions with care and clarity.
Telecoms
Enabling fast, seamless customer connections.
Healthcare
Supporting care providers with compassion and compliance.
Hotel
Enhancing guest experience through responsive service.
Restaurants
Scalable support for dynamic food service brands.
Pharma
Compliant support for health-critical operations.
Utilities
Keeping essential services connected and customer-focused.
Airlines
Reliable solutions for fast-moving travel demands.
Retail
Elevating customer service across every channel.